University of Michigan · on Coursera

Successful Negotiation: Essential Strategies and Skills

4.8(31,000) on Coursera·1.4M enrolled
Beginner 17 hours English University Certificate
SkillsNegotiationPreparation and planningPersuasionConflict resolutionDeal-makingCommunication

Is this course right for you?

Our take
Worth it if you want a practical, structured way to get better at negotiation, and it is free to audit. It applies well beyond formal deals.

Good for: anyone who wants a practical, structured introduction to negotiation.

Skip if: you are an experienced negotiator, or you want an advanced, sector-specific course.

Siedel teaches a clear four-stage framework — prepare, negotiate, close, perform — grounded in the behavioural research rather than a list of tricks, and the end-of-course exercise makes it stick. The same framework transfers straight to salary talks, vendor deals and internal decisions, which is why it has drawn over 1.4 million learners.

It is an introduction, so an experienced negotiator or someone wanting sector-specific tactics will find it broad. The certificate needs a paid Coursera subscription, though the free audit covers the learning. The material is principles-based and stays relevant (as of 2026).

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About this course

Successful Negotiation is one of Coursera's most-enrolled courses across any subject, with over 1.4 million learners — a signal that negotiation skill is broadly wanted but poorly taught in most professional settings. George Siedel teaches a four-stage negotiation framework: prepare (interests, BATNA, opening position), negotiate (tactics, psychology, common mistakes), close (creating and signing agreements), and perform (the aftermath of a deal). He grounds it in both business cases and the underlying behavioral research rather than treating it as a list of tricks.

Instructor

GS
George Siedel
Coursera instructor
1.4M+ learners6 courses4.8 instructor rating

Taught by George Siedel, Williamson Family Professor of Business Administration and Thurnau Professor at the University of Michigan Ross School of Business. Siedel is the author of 'Negotiating for Success' and a recognized authority on business law and negotiation.

Frequently asked questions

You practise. Alongside the videos there are interactive exercises — including a negotiation with simulated investors — and a live final negotiation you carry out with a friend or another learner, based on a real-estate scenario. That practice is where the techniques become usable rather than just understood.

Mostly, yes. The core strategies — planning, knowing your alternatives, the psychology of a deal — are universal, and it does touch on differences between common-law and civil-law systems. But some learners note the legal and contract material leans American, so take the negotiation skills as broadly useful and treat the legal specifics as illustrative for your own country.

Near the end you run a live negotiation — a real-estate deal — with a friend or a fellow learner from anywhere in the world, then reflect on how it went. It's the part people remember most, because it makes you apply everything under a little real pressure rather than on paper.
Paid
Free to audit, paid certificate
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