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Market Research and Consumer Behavior

Beginner English University CertificateFREE
Our recommendation
An IE Business School course on Coursera that pairs two things marketers need together: the methods for gathering customer insight and the psychology that explains why people buy. It is a solid, business-school-grade introduction to research techniques and consumer behaviour, suited to marketers and product people who want to understand their customers properly.

Good for: Learning market-research methods alongside the psychology of buying.

Less suitable if: You want advanced statistics or a hands-on analytics tool course.

Skills you'll gain

Market researchConsumer behaviourCustomer insightSurvey designBuyer psychologyMarketing strategy

Is this course right for you?

A good fit if you…

You want to understand customers properly
You are a marketer or product person
You want research plus psychology together

Consider something else if you…

You want advanced statistics
You want a specific analytics-tool course
You already research customers professionally

Requirements: None.

Realistic time: Around 12–15 hours over a few weeks.

About this course

Market Research and Consumer Behavior pairs two things marketers need together: the methods for gathering customer insight and the psychology that explains why people buy. From IE Business School and instructor Shameek Sinha, it covers research approaches and the behavioural drivers behind consumer decisions.

What you'll learn

Understand core market-research methods
Design research to answer real business questions
Explain the psychology behind buying decisions
Segment customers meaningfully
Turn research into marketing decisions
Avoid common biases in interpreting data

This course includes

Yes
Certificate
Yes
Mobile access
English
Language

What it costs

You can audit the course free on Coursera. A certificate needs a Coursera subscription (about $49/month) or Coursera Plus, with financial aid available.

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Is the certificate recognised?

A IE Business School certificate on Coursera is a credible learning record. It is a course certificate rather than a professional qualification or degree.

Last updated

Instructor

SS
Shameek Sinha
Coursera instructor

Taught by Shameek Sinha at IE Business School, one of Europe's top-ranked business schools. The course reflects IE's marketing focus, blending research method with behavioural insight.

About this provider

CO
Coursera
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Frequently asked questions

No. It covers research methods and consumer psychology at a business level, not advanced statistics.
Yes, you can audit it free; the certificate needs a Coursera subscription or Coursera Plus.
Marketers, product managers and anyone who needs to understand why customers behave as they do.
IE Business School offers several linked marketing courses on Coursera, so it can be part of a wider marketing path.
Around 12–15 hours over a few weeks.
Free
to audit
Enroll now