A Starweaver course on Coursera, taught by Catherine Mattice, built for new managers facing performance conversations for the first time. It covers setting clear expectations, giving feedback and handling difficult conversations. Practical and hands-on rather than theoretical — a focused primer for managers who need to have those conversations well.
Good for: New managers who need to handle performance conversations confidently.
Less suitable if: You want organisational theory or a formal HR qualification.
Requirements: None; a management role makes it more useful.
Realistic time: Around 5–10 hours.
About this course
Managing Employee Performance is built for new managers facing performance conversations for the first time. From Starweaver and instructor Catherine Mattice, it covers setting clear expectations, giving regular feedback, conducting evaluations, and handling performance issues constructively.
What you'll learn
Set clear performance expectations with your team
Develop and negotiate growth goals collaboratively
Give regular, effective feedback
Conduct fair performance evaluations
Address performance problems constructively
Tie performance conversations to company values
This course includes
Yes
Certificate
Yes
Mobile access
English
Language
What it costs
You can audit the course free on Coursera. A certificate needs a Coursera subscription (about $49/month) or Coursera Plus, with financial aid available.
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A Starweaver certificate on Coursera is a credible learning record. It is a course certificate rather than a professional qualification or degree.
Last updated
Instructor
CM
Catherine Mattice
Coursera instructor
Catherine Mattice is a management consultant and author specialising in workplace culture and performance. The course is delivered through Starweaver, a training provider that partners with practitioner-educators for applied, skills-focused courses.