A LinkedIn Learning course breaking active listening — one of the most cited but least formally trained communication skills — into specific, learnable techniques. Most professionals assume they listen well and do not. Concise and practical, it is a high-leverage skill boost for anyone who works with people.
Good for: Turning listening from an assumption into a real, learned skill.
Less suitable if: You want broad communication training or long-form depth.
Skills you'll gain
Active listeningCommunicationEmpathyRelationshipsFeedback
Is this course right for you?
A good fit if you…
You work closely with people
You want a high-leverage skill
You want practical techniques
Consider something else if you…
You want broad communication training
You want long-form depth
You already listen exceptionally
Requirements: None.
Realistic time: Under 1 hour.
About this course
Active listening is one of the most cited but least formally trained communication skills — most professionals assume they listen well, and most don't. This course breaks listening down into specific, learnable techniques: distinguishing listening to respond from listening to understand, asking effective follow-up questions, and reading non-verbal cues that reveal what's not being said directly.
What you'll learn
Distinguish listening to respond from listening to understand
Ask effective follow-up questions that deepen conversations
Read non-verbal cues and what's left unsaid in conversations
Apply active listening in management, sales, and conflict situations
This course includes
1h
On-demand video
Yes
Certificate
Yes
Mobile access
English
Language
What it costs
Access comes with a LinkedIn Learning subscription ($29.99/month or $19.99/month billed annually, usually a one-month free trial; free via many public libraries).
Comparison · LBS
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LinkedIn Learning adds a completion certificate to your profile — a learning record rather than a professional qualification.
Instructor
DC
Dorie Clark
LinkedIn Learning instructor
310K+ learners30 courses4.8 instructor rating
Dorie Clark is a marketing strategist, executive education faculty member at Columbia Business School, and bestselling author known for her work on professional reinvention and communication.
About this provider
LL
LinkedIn Learning
Professional skills platform integrated with LinkedIn. 21,000+ expert-led courses.