Active Listening
About this course
Active listening is one of the most cited but least formally trained communication skills — most professionals assume they listen well, and most don't. This course breaks listening down into specific, learnable techniques: distinguishing listening to respond from listening to understand, asking effective follow-up questions, and reading non-verbal cues that reveal what's not being said directly.
Dorie Clark frames active listening as a high-leverage skill for management, sales, negotiation, and conflict resolution — contexts where most communication failures trace back to poor listening rather than poor speaking. The course is short and skills-focused, designed to be practiced in real conversations immediately rather than absorbed as abstract theory.
What you'll learn
This course includes
Compare alternatives for Active Listening
- Price
- PaidIncluded with LinkedIn Learning subscription
- Duration
- 1 hrs
- Level
- Beginner
- Certificate
- Completion
- Price
- PaidFree to audit, paid certificate
- Duration
- 19 hrs
- Level
- Beginner
- Certificate
- Course Certificate
- Price
- FreeAudit free · Certificate $49/mo
- Duration
- 110 hrs
- Level
- Beginner
- Certificate
- Professional
- Price
- PaidFree to audit, paid certificate
- Duration
- 17 hrs
- Level
- Beginner
- Certificate
- Course Certificate
Instructor
Dorie Clark is a marketing strategist, executive education faculty member at Columbia Business School, and bestselling author known for her work on professional reinvention and communication.
Requirements
- No prior communication training required
Who this course is for
- Managers wanting to build stronger relationships with their teams
- Salespeople and negotiators who need to understand client needs accurately
- Anyone whose role involves resolving conflict or difficult conversations