A free, beginner-friendly Trailhead path introducing Salesforce administration — the platform, users, data and basic customisation. You earn badges through hands-on exercises in a real Salesforce environment. A good first taste, though the badges are not the paid Salesforce Administrator certification.
Good for: Complete beginners exploring Salesforce administration.
Less suitable if: You want the formal certification, or you already know Salesforce basics.
Realistic time: About 8 hours of hands-on modules.
About this course
Salesforce administrators are among the most in-demand CRM roles globally, and Salesforce Trailhead is the free, official learning platform where the skills are actually taught. The Administrator Beginner Trail covers the Salesforce platform fundamentals: navigating Lightning Experience, managing users and profiles, customizing objects and fields, building page layouts, creating reports and dashboards, and understanding security and sharing.
What you'll learn
Navigate and customize the Salesforce Lightning Experience
Manage users, profiles, roles, and permission sets
Customize standard and custom objects with fields and page layouts
Build basic reports and dashboards for business visibility
Trailhead badges show completed hands-on learning, but they are not the paid Salesforce Administrator certification (ADM-201). This path is a beginner starting point; certify later once you have practice.
Instructor
ST
Salesforce Trailhead Team
Salesforce Trailhead instructor
3M+ learners50 courses4.8 instructor rating
Produced by the Salesforce Trailhead team — Salesforce's official, gamified learning platform developed and maintained by Salesforce product and training teams.
About this provider
ST
Salesforce Trailhead
Salesforce's free, gamified learning platform for Salesforce CRM, admin, developer, and business user skills — employer-recognized credentials.