STSalesforce · on Salesforce Trailhead

Salesforce Administrator Beginner Trail

4.8(22,000)·3M enrolled

Beginner 8 hours English Badge / Credential CertificateFREE

About this course

Salesforce administrators are among the most in-demand CRM roles globally, and Salesforce Trailhead is the free, official learning platform where the skills are actually taught. The Administrator Beginner Trail covers the Salesforce platform fundamentals: navigating Lightning Experience, managing users and profiles, customizing objects and fields, building page layouts, creating reports and dashboards, and understanding security and sharing.

Trailhead's gamified structure — earning points and badges per module completed — makes self-paced learning unusually sticky compared to passive video courses, and the Salesforce-maintained content stays current with platform releases automatically. The credentials earned here are directly recognized by hiring managers and tie directly to Salesforce certification paths.

What you'll learn

Navigate and customize the Salesforce Lightning Experience

Manage users, profiles, roles, and permission sets

Customize standard and custom objects with fields and page layouts

Build basic reports and dashboards for business visibility

Understand Salesforce security model: profiles, sharing rules, OWD

This course includes

On-demand video

Yes

Certificate

Yes

Mobile access

English

Language

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Instructor

Salesforce Trailhead Team

Salesforce Trailhead instructor

3M+ learners50 courses4.8 instructor rating

Produced by the Salesforce Trailhead team — Salesforce's official, gamified learning platform developed and maintained by Salesforce product and training teams.

Requirements

No prior Salesforce or CRM experience required
A free Salesforce Developer Edition org (Trailhead provides this)

Who this course is for

Anyone starting a Salesforce administrator career path
Business professionals at companies using Salesforce who need admin skills
Anyone preparing for the Salesforce Administrator certification exam

About this provider

Salesforce Trailhead

Salesforce's free, gamified learning platform for Salesforce CRM, admin, developer, and business user skills — employer-recognized credentials.

Visit Salesforce Trailhead →

Frequently asked questions

Consistently yes — Salesforce admins are in high demand across industries, salaries are competitive for a no-code role, and the Salesforce ecosystem is large enough to support a long career trajectory.

Yes, completely — Salesforce Trailhead content, hands-on orgs, and credentials are free. The only cost is the certification exam fees if you want official certification.

Trailhead prepares you for certification exams; the exams themselves are separate paid tests. Many employers accept Trailhead credentials as evidence of skill alongside or instead of formal certification.