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Salesforce Administrator Implementation Trail

4.8(14,000)·1.5M enrolled
Intermediate 12 hours English Badge / Credential CertificateFREE
Editor's Pick
The implementation-context practice that transforms feature knowledge into actual admin competency — and the closest free prep for the Admin exam.

About this course

The Admin Implementation Trail covers the full lifecycle of implementing and customizing a Salesforce org for a real organization: requirements gathering, org planning, implementing the data model, setting up the security model, configuring automation, and planning for user adoption and rollout. It's the practice-oriented complement to the conceptual Admin Beginner trail — less about what each feature does and more about how to apply them together in a real implementation project.

This is the trail most closely aligned with the Salesforce Administrator certification exam's scenario-based questions, where you're asked to recommend the right approach for a given business requirement rather than just recalling feature names. Combined with the Beginner trail, it forms a comprehensive preparation path for the Admin certification.

What you'll learn

Plan a Salesforce implementation from requirements through rollout
Implement the Salesforce data model to match business requirements
Configure the security model: sharing rules, OWD, and permission sets
Set up automation, reports, and dashboards for business needs
Plan and execute a user adoption strategy for Salesforce rollout

This course includes

12h
On-demand video
Yes
Certificate
Yes
Mobile access
English
Language
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Instructor

ST
Salesforce Trailhead Team
Salesforce Trailhead instructor
1.5M+ learners50 courses4.8 instructor rating

Produced by the Salesforce Trailhead team, covering the full implementation methodology Salesforce recommends for platform setup and rollout projects.

Requirements

  • Admin Beginner trail or equivalent Salesforce admin fundamentals knowledge

Who this course is for

  • Salesforce admins preparing for the Administrator certification exam
  • Consultants and business analysts who implement Salesforce for clients
  • Anyone who completed the Admin Beginner trail and wants implementation depth

About this provider

ST
Salesforce Trailhead
Salesforce's free, gamified learning platform for Salesforce CRM, admin, developer, and business user skills — employer-recognized credentials.
Visit Salesforce Trailhead

Frequently asked questions

It complements the exam guide well but doesn't replace it — use both together. The trail gives hands-on practice; the exam guide ensures topic coverage.
The Beginner trail introduces individual features; this trail teaches how to apply them together in a real implementation context, with a focus on decision-making and project lifecycle.
Yes — all Trailhead content and hands-on org exercises are completely free.
Free
to audit
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