Intermediate 12 hours English Course CertificateFREE
Our recommendation
A free, hands-on Trailhead path for learning to set up and administer Salesforce. You earn badges as you complete practical exercises in a real Salesforce environment. It builds genuine skills, but the badges are not the same as the paid Salesforce Administrator certification.
Good for: People learning Salesforce administration, especially if they already use it at work.
Less suitable if: You want the formal Salesforce Administrator certification, or you have no exposure to Salesforce.
Skills you'll gain
Salesforce administrationCRMUser managementData managementAutomationReports and dashboards
Is this course right for you?
A good fit if you…
You use or want to use Salesforce at work
You like hands-on, practical exercises
You want free, structured skill-building
Consider something else if you…
You want the formal ADM-201 certification
You want a broad IT course
You have no route to practise on real Salesforce work
Requirements: Some familiarity with Salesforce helps; it is pitched at intermediate level.
Realistic time: About 12 hours of hands-on modules.
About this course
The Admin Implementation Trail covers the full lifecycle of implementing and customizing a Salesforce org for a real organization: requirements gathering, org planning, implementing the data model, setting up the security model, configuring automation, and planning for user adoption and rollout. It's the practice-oriented complement to the conceptual Admin Beginner trail — less about what each feature does and more about how to apply them together in a real implementation project.
What you'll learn
Plan a Salesforce implementation from requirements through rollout
Implement the Salesforce data model to match business requirements
Configure the security model: sharing rules, OWD, and permission sets
Set up automation, reports, and dashboards for business needs
Plan and execute a user adoption strategy for Salesforce rollout
This course includes
12h
On-demand video
Yes
Certificate
Yes
Mobile access
English
Language
What it costs
Free. Trailhead is Salesforce's free learning platform, and you earn badges as you go.
Comparison · LBS
Compare alternatives for Salesforce Administrator Implementation Trail
Same topic, different options. We surface the trade-offs others hide so you can pick the course that actually fits your time, budget, and goals.
Trailhead badges show you have completed hands-on exercises, but they are not the official Salesforce Administrator certification (ADM-201), which is a separate paid exam of around $200. The honest path into Salesforce work is usually to administer it at a job first, then certify.
Instructor
ST
Salesforce Trailhead Team
Salesforce Trailhead instructor
1.5M+ learners50 courses4.8 instructor rating
Produced by the Salesforce Trailhead team, covering the full implementation methodology Salesforce recommends for platform setup and rollout projects.
About this provider
ST
Salesforce Trailhead
Salesforce's free, gamified learning platform for Salesforce CRM, admin, developer, and business user skills — employer-recognized credentials.